{"uid":"cap_vl6LWeQKlw6iDvMPM9lTL","slug":"halowerk-buerowerk-support-escalation-source-note-register-08a986f2","name":"HALOWERK buerowerk — Support Escalation Source Note Register","description":"HALOWERK buerowerk — bezahlte Endpunkte nach x402. Preise in USDC auf Base Mainnet.","url":"https://buero.halowerk.com/v1/baumarkt/meeting/support-escalation-source-note-register?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","properties":{"segments":{"type":"array","items":{"type":"object","required":["start","end","speaker","text"],"properties":{"end":{"type":"number","maximum":14400,"exclusiveMinimum":0},"text":{"type":"string","maxLength":3000,"minLength":1},"start":{"type":"number","maximum":14400,"minimum":0},"speaker":{"type":["string","null"],"maxLength":80,"minLength":1}},"additionalProperties":false},"maxItems":20000,"minItems":1},"transcript_package":{"type":"object","required":["cues","media"],"properties":{"cues":{"type":"array","items":{"type":"object","required":["start","end","speaker","text"],"properties":{"end":{"type":"number","maximum":1801,"exclusiveMinimum":0},"text":{"type":"string","maxLength":3000,"minLength":1},"start":{"type":"number","maximum":1801,"minimum":0},"speaker":{"type":["integer","null"],"maximum":20000,"minimum":0}}},"maxItems":20000,"minItems":1},"media":{"type":"object","required":["duration_seconds"],"properties":{"duration_seconds":{"type":"number","maximum":1800,"exclusiveMinimum":0}}}}}}},"responseSchema":{"type":"json"},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.01","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.01/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_X2AZ4N4SV1jo_59pUir9y","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.01","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Analyzes meeting transcripts to identify and register support escalation points, noting the source segments requiring escalation","exampleAgentPrompt":"Look at this customer support call transcript — it's 45 minutes long with speakers labeled 'Agent' and 'Customer' — and identify which segments need to be escalated, then register those escalation source notes for me.","exampleUseCases":[{"title":"Post-call escalation triage for support team","prompt":"I just had a 30-minute support call with an angry customer and I have the full timestamped transcript with speaker labels. Can you analyze it and register which parts of the conversation triggered escalation points so our support leads can review them?"},{"title":"Automated escalation logging from recorded meetings","prompt":"We have a batch of customer meeting transcripts segmented by speaker with start/end times. For this one — a 60-minute call between our rep and a client — can you extract and register the source notes for any support escalation moments in the transcript?"},{"title":"Quality assurance review of escalated support interactions","prompt":"Here's a transcript of a support session that ended in escalation — each segment has a speaker, start time, end time, and text. Can you process it and register the specific source segments that indicate where the escalation originated?"}],"resultDescription":"A JSON response containing registered escalation source notes derived from the meeting transcript, identifying the specific segments, speakers, and timestamps associated with support escalation events.","failureModes":["Missing required segment fields (start, end, speaker, text) returns validation error","Segment timestamps exceeding maximum (14400 seconds) rejected","Text content exceeding 3000 character limit per segment rejected","Empty segments array (minItems: 1 not met) rejected","transcript_package cues exceeding 1800-second media duration rejected","Payment failure via x402 results in 402 response before processing","Malformed JSON body returns 400 error"],"whenToPreferThis":"Choose this endpoint when you need to automatically identify and register support escalation triggers from timestamped meeting or call transcripts, particularly when transcripts are already segmented with speaker labels and time codes. Ideal for post-meeting QA workflows, support operations pipelines, or any scenario where you need a structured record of which transcript moments prompted escalation. Supports both raw segments arrays and packaged transcript formats with media metadata.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-18T00:52:09.466Z","isFirstParty":false,"canonicalSlug":"halowerk-buerowerk-support-escalation-source-note-register-08a986f2"}