{"uid":"cap_iMaHAzOPCdiaN5bcJUxqi","slug":"deskcrew-draft-support-reply-ae5b3277","name":"DeskCrew Draft Support Reply","description":"DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.","url":"https://deskcrew.io/api/x402/tools/deskcrew/draft_support_reply?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","$schema":"https://json-schema.org/draft/2020-12/schema","required":["input"],"properties":{"input":{"type":"object","required":["type","method"],"properties":{"body":{"type":"object"},"type":{"type":"string","const":"http"},"method":{"enum":["POST","PUT","PATCH"],"type":"string"},"headers":{"type":"object","additionalProperties":{"type":"string"}},"bodyType":{"enum":["json","formData","text"],"type":"string"}},"additionalProperties":false},"output":{"type":"object","required":["type"],"properties":{"type":{"type":"string"},"example":{"type":"object"}}}}},"responseSchema":{"type":"json","example":{"result":"The tool's JSON output, returned directly with no envelope."}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.05","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.05/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.05","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.05","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_ei9s0EUskaJ1aHTI4_DRO","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.05","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Drafts an AI-generated support reply for a helpdesk ticket, ready for human review or automated sending via DeskCrew's agent-native helpdesk.","exampleAgentPrompt":"Draft a support reply for this customer message: 'My payment failed but I was still charged — please help!' using DeskCrew, so I can review it before sending.","exampleUseCases":[{"title":"AI-assisted SaaS support inbox","prompt":"A customer just wrote in saying their account was locked after too many login attempts. Draft a helpful, empathetic support reply I can approve before it goes out."},{"title":"Slack community support automation","prompt":"Someone in our Slack support channel asked why their API key stopped working after a plan downgrade. Can you draft a clear reply explaining what happened so I can send it?"},{"title":"Discord bot complaint handling","prompt":"A user in our Discord server is frustrated that their file upload keeps failing with a 413 error. Draft a support response that explains the file size limit and offers next steps for me to review."}],"resultDescription":"Returns a JSON object containing the AI-generated draft support reply text, ready for human review or direct dispatch through DeskCrew's helpdesk channels (web, Slack, Discord). No message is sent automatically — this endpoint only produces the draft.","failureModes":["Missing or malformed POST body causes a 400 Bad Request","Insufficient payment (x402) results in a 402 Payment Required response","Empty or ambiguous ticket content may produce a generic or low-quality draft","Rate limiting or service unavailability returns a 5xx error","Unsupported bodyType value causes schema validation failure"],"whenToPreferThis":"Choose this endpoint when you need an AI-generated draft reply for a customer support ticket and want the output to remain in a review queue before sending — especially in multi-channel environments (site, Slack, Discord) managed by DeskCrew. Prefer this over generic LLM completions when you want a helpdesk-aware draft with human-in-the-loop approval built into the workflow, and when you're willing to pay per-draft via x402 micropayment for a purpose-built support drafting tool.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-31T18:35:50.859Z","isFirstParty":false,"canonicalSlug":"deskcrew-draft-support-reply-ae5b3277"}