{"uid":"cap_hbTOYRMFlQs_4Zu-hNr7N","slug":"halowerk-media-support-escalation-literal-index-73b0c1cd","name":"Halowerk Media Support-Escalation Literal Index","description":"Timestamped source search for escalation wording; literal vocabulary only. Reuses exactly one existing qualified transcript-package request. Source audio leaves the server for the existing Deepgram processor; existing provider disclosure and cost/margin retained. Deterministic timestamps/text processing only; no acoustic VAD, speaker identity or specialist accuracy claims. Base motor quote plus0.001USDC; article fails before settlement if the motor fails.","url":"https://medien.halowerk.com/v1/baumarkt/media/support-escalation-literal-index?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","properties":{"source":{"type":"object","oneOf":[{"required":["url"]},{"required":["content_base64"]}],"properties":{"url":{"type":"string","pattern":"^https?://","maxLength":2048},"filename":{"type":"string","maxLength":260},"content_base64":{"type":"string","maxLength":12000000,"minLength":4}},"additionalProperties":false},"language":{"enum":["de","en","es","fr","it","nl","pt","multi"],"type":"string"},"duration_minutes":{"type":"integer","maximum":30,"minimum":1},"confidence_threshold":{"type":"number","maximum":1,"minimum":0}}},"responseSchema":{"type":"json"},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.031","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.031/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.031","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.031","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_pAhYhsaxUbDLO7TnqtX-m","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.031","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Searches timestamped audio transcripts for exact escalation-wording matches and returns the matching text segments with their timestamps.","exampleAgentPrompt":"Search this support call recording for any exact escalation phrases — like 'speak to a manager', 'unacceptable', or 'cancel my account' — and give me back every occurrence with its timestamp from the transcript.","exampleUseCases":[{"title":"Flagging escalation moments in support calls","prompt":"Go through yesterday's support call recordings and find every moment where a customer used escalation language — I need the exact phrases and timestamps so the QA team can review them."},{"title":"Compliance audit for escalation handling","prompt":"I need to audit last month's support calls for escalation vocabulary — can you search the transcripts and pull out every timestamped instance where a customer said anything matching our escalation keyword list?"},{"title":"Real-time escalation routing trigger","prompt":"Check this live support call transcript for any literal escalation phrases so we know if it needs to be escalated to a senior agent right now — give me the exact wording and where in the call it appeared."}],"resultDescription":"Returns a JSON object containing matched escalation phrases with their precise timestamps from the transcript, sourced from the existing Deepgram-processed transcript package. No acoustic analysis, speaker diarization, or identity information is included — only deterministic text positions and literal vocabulary matches.","failureModes":["Motor quota failure causes article to fail before settlement","Transcript package not found or invalid request ID returns error","No escalation vocabulary matches found returns empty result set","Deepgram processor unavailable causes pipeline failure","Malformed literal search query returns validation error"],"whenToPreferThis":"Choose this endpoint when you need deterministic, literal keyword-based search of escalation vocabulary in support call transcripts with precise timestamps. It is ideal when you already have a qualified transcript-package request and need exact phrase matching — not semantic similarity or speaker identification. It is not suitable for acoustic analysis, VAD, or speaker-identity tasks.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-21T18:59:24.210Z","isFirstParty":false,"canonicalSlug":"halowerk-media-support-escalation-literal-index-73b0c1cd"}