{"uid":"cap_exgHi5Jltf8qaV0mwMDcq","slug":"deskcrew-draft-reply-7ee37003","name":"DeskCrew Draft Reply","description":"DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.","url":"https://deskcrew.io/api/x402/tools/deskcrew/draft_reply?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","$schema":"https://json-schema.org/draft/2020-12/schema","required":["input"],"properties":{"input":{"type":"object","required":["type","method"],"properties":{"body":{"type":"object"},"type":{"type":"string","const":"http"},"method":{"enum":["POST","PUT","PATCH"],"type":"string"},"headers":{"type":"object","additionalProperties":{"type":"string"}},"bodyType":{"enum":["json","formData","text"],"type":"string"}},"additionalProperties":false},"output":{"type":"object","required":["type"],"properties":{"type":{"type":"string"},"example":{"type":"object"}}}}},"responseSchema":{"type":"json","example":{"result":"The tool's JSON output, returned directly with no envelope."}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.06","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.06/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.06","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.06","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_gK6o-A1rzftPL9XyM_0RP","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.06","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Drafts a support reply for a helpdesk ticket using DeskCrew's agent-native helpdesk system, supporting human-in-the-loop approval before sending.","exampleAgentPrompt":"Can you draft a reply to this support ticket from a user asking why their account was suspended? I want to review it before it goes out.","exampleUseCases":[{"title":"AI-drafted reply for billing complaint","prompt":"Draft a helpdesk reply for this customer ticket — they're asking why they were charged twice last month. Make it apologetic and professional, but I want to review it before it's sent."},{"title":"Agent auto-composing Slack support response","prompt":"A user in our Slack support channel asked how to reset their password — can you draft a reply for that ticket so I can approve it before posting?"},{"title":"Discord community support draft","prompt":"Someone on our Discord opened a support ticket saying the export feature is broken. Draft a helpful reply acknowledging the issue and letting them know we're looking into it — I'll approve it before it goes out."}],"resultDescription":"Returns a JSON object containing the drafted reply text or suggested support response, ready for human review and approval before being sent to the customer.","failureModes":["Missing required 'type' or 'method' fields returns a 400 validation error","Invalid HTTP method enum value (not POST/PUT/PATCH) causes rejection","Malformed body object may result in an empty or nonsensical draft","Payment failure via x402 protocol results in 402 Payment Required","Upstream AI generation timeout may return a 503 or empty result"],"whenToPreferThis":"Choose this endpoint when you need an AI-generated draft reply for a support ticket that will go through human-in-the-loop review before being sent. It is particularly well-suited for teams using DeskCrew's unified helpdesk across web, Slack, and Discord, and for agentic workflows where the AI composes responses but a human approves them. Prefer this over direct-send endpoints when accuracy and tone review are critical.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-31T18:39:40.675Z","isFirstParty":false,"canonicalSlug":"deskcrew-draft-reply-7ee37003"}