{"uid":"cap_YuSQZOAr8tdhCW5_8R_jf","slug":"customer-issue-research-for-research-teams-f605b78c","name":"Customer Issue Research for Research Teams","description":"Customer issue research for Research teams: Find public reports of customer issues and support themes. Focus: research teams. Uses live DuckDuckGo search results.","url":"https://market.datapackvibe.com/x402/web-customer-issues-research?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","properties":{"query":{"type":"string","default":"product complaints common support issues Research teams"},"max_results":{"type":"integer","default":5,"maximum":10,"minimum":1}}},"responseSchema":null,"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.01","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.01/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_YAZ5or_ezT1dxE8FfhV3o","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.01","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Searches live DuckDuckGo results to surface public reports of customer complaints, support themes, and product issues relevant to research teams.","exampleAgentPrompt":"Can you search for the most common customer complaints and support issues reported publicly about Slack, and give me up to 8 results? I'm putting together a research brief on recurring pain points.","exampleUseCases":[{"title":"Competitor pain point analysis","prompt":"Search for the top customer issues and support complaints publicly reported about Zendesk — pull up to 7 results. I'm researching common frustrations users have so I can include them in a competitive analysis."},{"title":"Product category complaint discovery","prompt":"Find public reports of customer problems and recurring support themes around project management software in general — up to 5 results — so our research team can identify gaps in the market."},{"title":"Pre-launch user pain point research","prompt":"Look up the most common support issues and user complaints people have publicly reported about expense tracking apps — give me up to 10 results. We're doing customer research before designing a new product."}],"resultDescription":"A list of up to 10 live DuckDuckGo search results surfacing public customer complaint threads, support forum posts, review site entries, and issue reports relevant to the query, organized around customer pain points and support themes.","failureModes":["No results returned if query is too narrow or obscure","DuckDuckGo rate limiting or availability issues may return empty or partial results","Results may include tangentially related content if query terms are ambiguous","max_results exceeding the maximum of 10 will be rejected","Stale or cached search results may not reflect the very latest complaints"],"whenToPreferThis":"Choose this endpoint when you need a fast, low-cost way to surface publicly available customer complaints and support themes via live web search, especially for research teams building competitive analyses, product briefs, or market research reports. It is best for broad discovery of pain points rather than deep structured analysis, and preferred when you don't have access to proprietary review or support ticket databases.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-01T06:44:21.953Z","isFirstParty":false,"canonicalSlug":"customer-issue-research-for-research-teams-f605b78c"}