{"uid":"cap_RPG4o53f-IVPsEvAf8Nsu","slug":"deskcrew-create-ticket-8c440020","name":"DeskCrew Create Ticket","description":"DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.","url":"https://deskcrew.io/api/x402/tools/deskcrew/create_ticket?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","$schema":"https://json-schema.org/draft/2020-12/schema","required":["input"],"properties":{"input":{"type":"object","required":["type","method"],"properties":{"body":{"type":"object"},"type":{"type":"string","const":"http"},"method":{"enum":["POST","PUT","PATCH"],"type":"string"},"headers":{"type":"object","additionalProperties":{"type":"string"}},"bodyType":{"enum":["json","formData","text"],"type":"string"}},"additionalProperties":false},"output":{"type":"object","required":["type"],"properties":{"type":{"type":"string"},"example":{"type":"object"}}}}},"responseSchema":{"type":"json","example":{"result":"The tool's JSON output, returned directly with no envelope."}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.02","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.02/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.02","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.02","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_TAaONwYDdyI8PXmX7S8p_","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.02","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Creates a support ticket via the DeskCrew agent-native helpdesk, routing it to human agents across site, Slack, and Discord with human-in-the-loop approval support.","exampleAgentPrompt":"Open a support ticket in DeskCrew for a user who's reporting they can't log into their account — include their email and a description of the issue so a human agent can follow up.","exampleUseCases":[{"title":"AI agent escalates to human support","prompt":"My AI agent just hit a situation it can't handle — a user is really upset about a billing error. Can you create a DeskCrew support ticket with the details so a human can take over?"},{"title":"Bug report from user session","prompt":"A user just reported that the checkout button isn't working on our site. Open a ticket in DeskCrew describing the issue so our support team gets notified in Slack."},{"title":"Human-in-the-loop approval request","prompt":"I need a human to review and approve this refund request before we process it — file a DeskCrew ticket with the customer's order ID and the refund amount so it goes to the right queue."}],"resultDescription":"Returns a JSON object with the created ticket's details, including a ticket ID and confirmation that the ticket has been routed to the appropriate support channel (site, Slack, or Discord). No envelope wrapping — the tool's raw JSON output is returned directly.","failureModes":["Missing required fields (type or method) returns a validation error","Invalid HTTP method enum value causes rejection","Malformed body object causes parse failure","Payment of $0.02 USDC not attached or insufficient causes 402 Payment Required","Network timeout if downstream Slack/Discord routing is slow","Duplicate ticket creation if called multiple times without idempotency key"],"whenToPreferThis":"Use this endpoint when your AI agent needs to hand off an issue to a human support agent, log a user complaint, or escalate a situation that requires human judgment — especially when your support workflow spans Slack and Discord. It is particularly well-suited for agent-to-human escalation patterns with built-in x402 micropayment support, making it ideal for agentic pipelines that need metered, pay-per-ticket support desk access without a subscription.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-11-02T00:34:49.265Z","isFirstParty":false,"canonicalSlug":"deskcrew-create-ticket-8c440020"}