{"uid":"cap_PjXkXBS2gs1KCq_536QeS","slug":"411data-io-support-ticket-creator-d9d77f41","name":"411data.io Support Ticket Creator","description":"Open a support ticket ($0.01): creates a dedicated support chat in the user's session history for bugs, billing, and account questions.","url":"https://411data.io/api/v1/support/tickets?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","properties":{"body":{"type":"string","maxLength":8000,"minLength":10},"subject":{"type":"string","maxLength":120,"minLength":3},"category":{"enum":["bug","billing","account","other"],"type":"string"},"source_session_id":{"type":"string","maxLength":64,"description":"Optional enrich chat session_id where the issue occurred."}}},"responseSchema":{"type":"json","example":{"billed":true,"matched":true,"subject":"Cannot top up virtual balance","category":"billing","endpoint":"support/tickets","open_url":"/demo?session=a1b2c3d4e5f6789012345678abcdef01","support_status":"open","support_session_id":"a1b2c3d4e5f6789012345678abcdef01","triage_recommended":true}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.01","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"settled","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.01/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.01","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_gUfcxl3iS9P5AgNcaldv-","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.01","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Opens a dedicated support chat ticket in the user's session history for bugs, billing, or account questions.","exampleAgentPrompt":"Can you open a support ticket on 411data for me? I'm getting a billing error and need to report it through a dedicated support chat.","exampleUseCases":[{"title":"Report a billing discrepancy","prompt":"I was charged incorrectly on my 411data account — can you open a support ticket so I can get this billing issue resolved?"},{"title":"Submit a bug report","prompt":"The reverse phone lookup on 411data is returning empty results when it shouldn't be — please open a support ticket to report this bug."},{"title":"Account access issue escalation","prompt":"I can't log in to my 411data account and need help — can you create a support ticket so their team can look into my account access problem?"}],"resultDescription":"A dedicated support chat session created in the user's session history, likely returning a ticket ID and confirmation that the support thread has been opened for the specified issue category (bug, billing, or account question).","failureModes":["Payment failure if USDC balance is insufficient (ticket not created)","Invalid or missing session context prevents ticket association","Duplicate ticket creation if endpoint is called multiple times for the same issue","Rate limiting if too many tickets are submitted in a short window"],"whenToPreferThis":"Use this endpoint when a user needs to escalate an issue with 411data.io itself — such as a billing dispute, account access problem, or bug in one of the data enrichment endpoints. This is a meta-support endpoint specific to 411data's own platform, not a general-purpose helpdesk or ticketing API.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-28T18:59:55.510Z","isFirstParty":false,"canonicalSlug":"411data-io-support-ticket-creator-d9d77f41"}