{"uid":"cap_JlCPdVibnPo-UzdI7cick","slug":"deskcrew-triage-64c53dbd","name":"DeskCrew Triage","description":"DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.","url":"https://deskcrew.io/api/x402/tools/deskcrew/triage?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","$schema":"https://json-schema.org/draft/2020-12/schema","required":["input"],"properties":{"input":{"type":"object","required":["type","method"],"properties":{"body":{"type":"object"},"type":{"type":"string","const":"http"},"method":{"enum":["POST","PUT","PATCH"],"type":"string"},"headers":{"type":"object","additionalProperties":{"type":"string"}},"bodyType":{"enum":["json","formData","text"],"type":"string"}},"additionalProperties":false},"output":{"type":"object","required":["type"],"properties":{"type":{"type":"string"},"example":{"type":"object"}}}}},"responseSchema":{"type":"json","example":{"result":"The tool's JSON output, returned directly with no envelope."}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.03","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.03/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.03","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.03","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_0fV6fv1UbFb0vJoiyh8aH","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.03","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Routes an incoming support request through DeskCrew's agent-native helpdesk triage, categorizing and dispatching it across web, Slack, and Discord channels with human-in-the-loop approval.","exampleAgentPrompt":"A user just submitted a bug report on our site saying the login button is broken — can you triage it through DeskCrew and route it to the right support channel for human review?","exampleUseCases":[{"title":"Agent-submitted bug report triage","prompt":"A user just hit an error on checkout saying 'payment failed' — send that report to DeskCrew to triage and get it routed to our support team for review."},{"title":"Support inbox for an agent fleet","prompt":"My AI agent just flagged a data sync issue from one of our enterprise clients — triage it through DeskCrew and make sure it gets escalated to a human for approval before responding."},{"title":"Cross-channel helpdesk dispatch","prompt":"Someone in our Discord posted that they can't access their account — can you submit that as a support ticket to DeskCrew so it gets triaged and routed to the right person?"}],"resultDescription":"Returns the triage tool's JSON output directly — typically a routing decision, ticket classification, or dispatch confirmation indicating how and where the support request was directed, with no additional envelope wrapping.","failureModes":["Missing required 'input.type' or 'input.method' fields returns a validation error","Payment not included or insufficient USDC balance causes an x402 payment required error","Malformed request body or unsupported bodyType enum value results in a 400 error","Downstream channel (Slack, Discord) unavailable may cause routing failure","Human-in-the-loop approval pending may delay response or return a pending status"],"whenToPreferThis":"Choose this endpoint when your AI agent needs to submit or route a support request through a structured helpdesk that supports both human and AI agent workflows, especially when human-in-the-loop approval is required or when you need unified dispatch across web, Slack, and Discord from a single x402-compatible API call.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-31T18:39:59.599Z","isFirstParty":false,"canonicalSlug":"deskcrew-triage-64c53dbd"}