{"uid":"cap_Dq5l4xWncotYiIlu_vque","slug":"deskcrew-propose-resolution-10846892","name":"DeskCrew Propose Resolution","description":"DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.","url":"https://deskcrew.io/api/x402/tools/deskcrew/propose_resolution?utm_source=zero.xyz","method":"POST","headers":{},"bodySchema":{"type":"object","$schema":"https://json-schema.org/draft/2020-12/schema","required":["input"],"properties":{"input":{"type":"object","required":["type","method"],"properties":{"body":{"type":"object"},"type":{"type":"string","const":"http"},"method":{"enum":["POST","PUT","PATCH"],"type":"string"},"headers":{"type":"object","additionalProperties":{"type":"string"}},"bodyType":{"enum":["json","formData","text"],"type":"string"}},"additionalProperties":false},"output":{"type":"object","required":["type"],"properties":{"type":{"type":"string"},"example":{"type":"object"}}}}},"responseSchema":{"type":"json","example":{"result":"The tool's JSON output, returned directly with no envelope."}},"example":null,"exampleRequest":null,"tags":["x402"],"displayCostAmount":"0.06","displayCostAsset":"USDC","priceDynamic":false,"priceHint":null,"priceStatus":"priced","priceSource":"probe","requiresHandshake":false,"reviewCount":0,"rating":{"score":"0.00","successRate":"0.00","reviews":0,"stars":null,"state":"unrated"},"availabilityStatus":"unknown","priceObserved":null,"sessionDeposit":null,"pricing":{"kind":"static","summary":"$0.06/call","primary":{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.06","per":"call","confidence":"exact"},"accepted":[{"kind":"static","protocol":"x402","network":"base","amountUsd":"0.06","per":"call","confidence":"exact"}]},"paymentMethods":[{"uid":"pm_sMHhdBCiF2KNNQqqQqC4Z","protocol":"x402","methodType":"crypto","chain":"base","mode":"charge","costAmount":"0.06","costPer":"request","priority":0,"asset":"0x833589fCD6eDb6E08f4c7C32D4f71b54bdA02913","unit":"request","depositMicros":null,"planRef":null}],"brandName":null,"brandSlug":null,"brandBaseUrl":null,"brandDocsUrl":null,"whatItDoes":"Proposes a support ticket resolution via DeskCrew's agent-native helpdesk, triggering a human-in-the-loop approval workflow","exampleAgentPrompt":"I've drafted a resolution for ticket #4821 explaining that the refund will be processed in 3-5 business days — can you submit that to DeskCrew as a proposed resolution so a human agent can review and approve it before it goes out?","exampleUseCases":[{"title":"AI agent proposes refund resolution","prompt":"We got a complaint from a customer saying their order never arrived. I want to propose a resolution offering a full refund — submit that to DeskCrew so a human can approve it before we reply."},{"title":"Slack support ticket draft approval","prompt":"An agent handled a billing question on our Slack support channel and drafted a response. Send that draft to DeskCrew as a proposed resolution and wait for a human to give the green light."},{"title":"Discord community support resolution","prompt":"Someone on our Discord asked why their account was suspended — the agent has a drafted explanation ready. Submit it to DeskCrew as a proposed resolution for human review before we send anything official."}],"resultDescription":"Returns a JSON object with the tool's direct output confirming the resolution proposal was submitted, typically including a status or reference for the pending human-in-the-loop approval step.","failureModes":["Missing required 'type' or 'method' fields returns validation error","Invalid HTTP method (not POST, PUT, PATCH) causes rejection","Malformed body or unsupported bodyType triggers parse error","Payment failure (insufficient USDC) prevents API access via x402","Downstream helpdesk service unavailable returns 5xx error"],"whenToPreferThis":"Choose this endpoint when an AI agent needs to suggest a support ticket resolution that requires human approval before being acted upon — particularly in multi-channel environments (site, Slack, Discord) where DeskCrew is the configured helpdesk. Ideal for agentic workflows where autonomous resolution is not permitted and a human-in-the-loop gate is required.","instructions":null,"reviewSummary":null,"reviewSummaryHighlights":null,"reviewSummaryConcerns":null,"reviewSummaryGeneratedAt":null,"activationCount":0,"lastUsedAt":null,"lastSuccessfullyRanAt":null,"lastHealthCheckAt":"2026-10-31T18:39:48.046Z","isFirstParty":false,"canonicalSlug":"deskcrew-propose-resolution-10846892"}